Mistakes Happen. We've Got You Covered.
With TrueFit™, a Garage Parts Plus exclusive, we make sure you have complete peace of mind when measuring for most products we offer.
If you made a mistake measuring your garage door part, we'll resend it at no cost to you.* You don't even pay for the return shipping of your old garage door part!
*You only pay if there's a difference in price between your old and new part.
Limit 1 resend per item; 1 item resend per household per lifetime (unless the error is ours, in which case, we'll make it right!).
Same-product exchanges only, within 30 calendar days of receipt of package.
Changes are restricted to size differences only.
Refunds are not offered under this guarantee.
Not Covered Under This Guarantee:
Commercial orders, defined as any order containing 25 or more of the same product, or containing any GaragePartsPlus.com Commercial brand product or of tax exempt status.
Kits, decorative hardware and other sectional hardware are not available as part of this guarantee.
Any product ordered outside our recommended sizes or specifications, which can be found on the product page.