TrueFit™ Guarantee

Mistakes Happen. We've Got You Covered.

With TrueFit™, a Garage Parts Plus exclusive, we make sure you have complete peace of mind when measuring for most products we offer.


If you made a mistake measuring your garage door part, we'll resend it at no cost to you.* You don't even pay for the return shipping of your old garage door part!


*You only pay if there's a difference in price between your old and new part.


Important Disclaimer:

  • Limit 1 resend per item; 1 item resend per household per lifetime (unless the error is ours, in which case, we'll make it right!).

  • Same-product exchanges only, within 30 calendar days of receipt of package.

  • Changes are restricted to size differences only.

  • Refunds are not offered under this guarantee.

Not Covered Under This Guarantee:

  • Commercial orders, defined as any order containing 25 or more of the same product, or containing any Commercial brand product or of tax exempt status.

  • Kits, decorative hardware and other sectional hardware are not available as part of this guarantee.

  • Any product ordered outside our recommended sizes or specifications, which can be found on the product page.